We guarantee your privacy. Cookies are files containing an identifier that are stored on your computer when you visit a website.
They are used to identify you and provide you with custom services. There are two types of cookies according to their validity period. Session cookies are created at the time you visit the website and are active during the time you spend on the website. Session cookies are deleted from your computer when you leave the website. Persistent cookies are created when you visit the website and are stored on your computer until their expiration date. Persistent cookies are created to create a tailor-made experience for your next visit.
TLN Express uses session and permanent cookies. In addition to the cookies designed by TLN Express, cookies can be used for the services provided by third parties. We use cookies to;
TLN Express does not store its customers’/users’ confidential information through its cookies.
Cookies are allowed by default with the installation of an internet browser. If you do not want cookies to be stored on your computer, you can change your cookie preferences from your browser's settings menu. The cookie management settings differ from browser to browser and include detailed information on cookies under modern browsers’ help menus. However, if you block cookies, you may be unable to receive some of the online services offered by TLN Express or see any special offers.
In compliance with modern service approach, customer satisfaction, and security-oriented service philosophy, TLN Express has adopted and is applying the following basic rules to ensure the privacy of all information given and disclosed by you through the TLN Express corporate website tlnexpress.com, other Group websites, and corporate apps (hereafter to be collectively referred to as the "Website").
Information shall be entered into our Website only for product/service applications and for information updating purposes.
For the sake of the security of all information entered into our Website, all necessary measures are taken to keep and maintain our servers and internet infrastructure at the most reliable and secure level.
The information entered by our customers into our Website for product/service applications and information updating purposes cannot be viewed by other internet users. Unauthorized access to the information shared with us by our is strictly restricted and limited for everyone, including the personnel of TLN Express.
TLN Express will in no event share any of such information with any third person or entity without the prior consent of the relevant customer and unless required by the law.
TLN Express may disclose such information only within the frame of the relevant authorizations and subject to the applicable laws and regulations. If and when any of the regulatory bodies and/or legislative or executive authorities and bodies having jurisdiction on TLN Express requests disclosure of customer data and information, TLN Express will reveal and disclose such information only within and to the extent of the relevant authorizations and permitted by laws.
Our Website provides links to other websites. Our commitments that exist in our Privacy and Confidentiality Policy are valid only for our Website and do not cover such other websites. Other websites linked through our Website are subject to their privacy and confidentiality rules and their conditions of use. Accordingly, TLN Express may in no event be held liable for use of information, ethical principles, confidentiality principles, characteristics, and service quality of other websites linked through our Website for advertisement, banner or content purposes, or any other purposes, nor may TLN Express be held liable for direct or indirect material and/or general damages or losses that may occur in or be caused by such other websites.
In the case of its collaboration with other different entities or firms for outsourcing any support services, TLN Express will ensure compliance of such other entities or firms with its confidentiality rules, conditions, and standards.
All information, materials, and copyrights related to such information and materials arrangement in our Website belong solely to TLN Express. Accordingly, our Company reserves all of its copyrights, registered trademark, patent, and other intellectual property rights on all of the information and materials contained in our Website, other than the materials owned by third parties.
All required actions and measures are taken to ensure the privacy of all personal data and information of our customers to keep and maintain our Company’s system and internet infrastructure at the most reliable and secure level.
Last updated: April 6, 2021 15:20
We show respect to and take care of your proprietary and private life.
That is why we would like to inform you about your rights regarding the use and protection of your data under the current Personal Data Protection Law no. 6698 (“Law”) enacted and made effective with the intention of protecting your fundamental rights and freedoms.
Overall Scope of the Law
In the body of the Law, we, as TLN Express, are shortly referred to as the “Data Supervisor”. Again in the body of the Law, the term ‘data processing’ refers to and stands for all kinds of processes conducted on data in the course of our acts of acquisition, recording, storage, updating, classification, categorization, sharing with or transfer to third parties to the extent allowed by the pertinent laws concerning your personal data by entirely or partially automatic ways and means or by non-automatic ways and means, providing that they are a part of any data registration system.
Legal Causes for Processing of Personal Data
Within the frame of the relationship you are going to establish in respect of the products and services you are going to receive from our Company, your Personal Data is being processed in reliance upon the legal causes listed in article 5 of the Law. Your Personal Data may be processed only if and when:
Why and For Which Purpose are we using your Personal Data? Purposes of Processing of Personal Data
To offer our products and services, including the services which are mediated by our Company or may be offered by our Company as an agency, by all and any kind of channels, according to the law and associated laws and regulations;
To record your identity, address, and other required information and data to be able to determine your identity information for your transactions;
To transmit via your communication and contact data all of the important information we are required to share with you;
To issue all kinds of records and documents required for completion of your transactions by our Company, also including the processing of your position data, on paper or in media such as verbal or Online/Mobile/Call Center;
To keep all and any information and data that may be requested by such public administrations which we are obliged to disclose information, and to report said information to these authorities and keep them informed thereabout;
If and to the extent you permit, to use for presentation of our products and services which are regulated by the applicable laws and regulations and are beyond your purpose of being a customer of our Company; to plan and implement our product/service/offering activities specifically for you; to put into practice our product, service, and working model offers; to use in profiling, segmentation, creation of in-Premise targets, scoring, risk analysis, customer relations management, in-Premise performance follow-up and analysis works and activities; and to perform statistical studies, designing of Company service provision models, and market studies and researches;
To record camera views in our branch, headquarters buildings due to the in-house security applications;
To plan, supervise and implement our corporate sustainability, corporate governance, strategic planning, and information security processes; and
To enforce and perform our administrative and legal obligations and the requirements of our contracts signed with you.
With Whom and for Which Purposes are we sharing your Personal Data?
If and when needed, we are sharing your personal data only with certain persons and entities permitted by the Law and our majority shareholder, and third parties mediated by us or represented by us as an agency, and our affiliated companies are the program partner institutions and the domestic and foreign agencies from whom we receive services or with whom we enter into cooperation for management and performance of our Companying activities and operations.
From Where can we access your Personal Data?
Your personal data may be collected in verbal, written, or electronic environments or media through such channels as Head Offices, Branch Offices, any online channels, and call center.
What are your rights under the Law?
At any time you wish, you have the right to apply to our Company and:
Should the application made by you for the above-cited purposes lead to an additional cost, you may need to pay the amount of fee shown in the tariff to be determined by the Personal Data Protection Board. Your requests contained in your application will be responded to as soon as possible and in any case within no later than 30 (thirty) days, depending on the kind of request.
You may submit your applications for use of your rights arising out of the Law either in writing with the Information Request Form by using registered electronic mail (KEP) address, secure electronic signature, mobile signature, or electronic mail address previously designated by you to our company. Click here to access the Information Request Form
